I bought a car from San Francisco Honda 5 years ago. Since then, I’ve experienced the most ultimate in service. I was very happy with the professional and courteous staff every time I came in. I love this Honda Store and would go back on any given date. Thank you.
Linda B. -- Another satisfied SFH Service Customer.
May 2013.
Wanted to say thank you to Bobbie Santos for his help yesterday. Although I spent money than I had planned, Bobbie was thorough, called me when he promised, made sure I understood my invoice and gave me all-around one of the best car maintenance experiences I ever had. He was fast, knowledgeable, courteous and genuinely cared about my satisfaction.
Chuck R. -- Another satisfied SFH Service Customer.
May 2013.
I've been taking my car to San Francisco Honda since 2008. The service department is excellent. They have good prices and great service. I know seven of the service advisors very well and they always go above and beyond to help me. They're all very nice!
Sam D. -- Another satisfied SFH Service Customer.
May 2013.
Everyone at the service department was very helpful and worked around my schedule. When I couldn't pick up my car on time, no one gave me any hassle about leaving it overnight. It all worked out great!
Edie K. -- Another satisfied SFH Service Customer.
May 2013.
From the get-go, everyone at San Francisco Honda service was extremely friendly, knowledgeable and willing to do whatever they had to do to get the job done.
Steve F. -- Another satisfied SFH Service Customer.
May 2013.
Bobby took care of my brake service in a professional and timely manner. I also bought some all-weather floor mats that I was planning to install myself, but it turned out that I didn’t need to – Bobby installed them for me. He went above and beyond and helped me. I have always had really awesome service at San Francisco Honda.
Kevin V. -- Another satisfied SFH Service Customer.
May 2013.
My recent experience with SF Honda was very positive. I scheduled an appointment to have my car check and when arrived there, I met Juliano. Juliano was very polite and friendly. He guided me through the whole process and was very helpful. I'm fully satisfied with the great customer service they provided and what impressed me the most was Juliano was genuine helpful.
Chuong N. -- Another satisfied SFH Service Customer.
May 2013.
I am a long time customer of SF Honda. The reason that I always take my car to you is because your service team is exceptional. This is consistent and to a person the service always exceeds my expectations. Today, I was helped by Rey Gomez, who did everything he could to take care of my service problem and get me in and out in a timely manner since it was my day off. He was responsive, listened to my problem, fixed it and did all of this in a manner that was very convenient and courteous.
Phil B. -- Another satisfied SFH Service Customer.
May 2013.
Dear Mr. Conrad, I was told I might receive a survey of my experience with Bobby Santos on who was my Service Rep. I did not hear from Honda but wanted you to know how much I appreciated his assistance. He was thorough, responsive and incredibly helpful, and I couldn't have been more pleased. He also has a great personality with customers.
Sandy B. -- Another satisfied SFH Service Customer.
May 2013.
At 4pm, my Acura MDX broke down while my family and I spent the day in the city. We were concerned about the long drive back to Folsom so we called SF Honda. Aaron was very kind, helpful, and within 90 minutes we had our car back after being treated for a transmission fluid flush. We were very impressed as this was done near closing time on a Saturday... Aaron went above and beyond. Thanks for the great service!!!
Tony O. -- Another satisfied SFH Service Customer.
May 2013.
My Integra drove like a dream to and from Tahoe. It makes me cringe a bit to think what might have happened if I decided to get an oil change in my neighborhood, instead of the complete check-up/service at SF Honda. I really appreciate your good advice, moral support and help with the cost of the service. I look forward to seeing you again next year. Many thanks!
Carol W. -- Another satisfied SFH Service Customer.
May 2013.
That day I had an emergency. I had to have the car done sooner. The service department was able to accommodate me and get the car fixed a lot sooner. The staff has always been friendly and courteous. They have followed up and have been on time ever
since.
Raymond A. -- Another satisfied SFH Service Customer.
May 2013.
I brought my 1998 Odyssey in because the A/C was blowing hot air. I had it in last March for the same reason, and SF Honda tested and recharged it. You took care of the problem and also fixed a nail in one of the tires, and not charged me a thing.
Thanks. I am pleased that you not only stood behind the work done in March, but that you also fixed a small problem that could have become a bigger one, and without charge. This is what great customer service is all about.
Tamar P. -- Another satisfied SFH Service Customer.
May 2013.
The service advisor answered all my questions. He called me when I had a choice to make. Overall, it was the experience I had hoped for.
Don B. -- Another satisfied SFH Service Customer.
May 2013.
Everyone on the staff is personable. They know if there are any issues, tell you about possible future issues, and give you options. A great experience all around.
Derek S. -- Another satisfied SFH Service Customer.
May 2013.
