Customer Testimonials

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Google Aug 10, 2021

Great service

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Google Aug 6, 2021

Thanks, Greg Masangkay! Your assistance with the service on my Honda Pilot on July 26, 2021 was greatly appreciated. We had an issue with trans fluid costs while I was there for regular service. The original plan was supposed to cover the entire cost, but for some reason the service center thought the price was too low. In an effort to resolve the issue, Greg talked to their supervisor and management team. Throughout the process, he listened to me and had my best interests at heart. Excellent customer service is something I appreciate. Hopefully we can catch up soon.

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Google Jul 26, 2021

Me sorprendió el lugar es mucho más nice que en la folson ,y la atención estuvo super bien ,felicidades 👍

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Google Jul 5, 2021

Great Service. Every one was very nice. Tee Shrufa was very professional. The whole team was very helpful.

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Google Jun 17, 2021

Good service. The guy I had didn't try to upsell me on service which sometimes can happen at Service centers at dealerships

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Google Jun 16, 2021

Had such a great experience at SF Honda service! My AC wasn't working and I was able to make an appointment and get it fixed on the same day. Tommy was so helpful, professional, and patient with all my questions, as were all the other staff! I also appreciate their large check in area, long hours, flexibility and communication - I was able to drop my car off at 8 am before work and pick it up anytime before 7 pm. Tommy also called to update me about any pricing changes, warranty coverage, and repair status. Thank you so much SF ...

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Google Jun 15, 2021

I strongly recommend SF Honda for their integrity, professionalism, and courtesy, not attributes I often find with car dealerships. From the moment Jadon answered my cold call, his actions were transparent, and he held to his word. Jadon listened to what I wanted – no less than simply the deal offered by Honda Corporate – and made it happen without fuss or any slights of hand. He was articulate, communicative, available, kind, and professional. I came to SF Honda after another area Honda dealership had twice reneged on our verbal agreement, and yet another had dismissively told me “no dealer does the ...

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Google Jun 11, 2021

(Translated by Google) Great service (Original) Buen servicio

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Google Jun 9, 2021

Sf Honda has moved their service center a few times. They have been at this new spot on Van Ness and Bush for about a month. The check in area looks much better, but the check in process needs a lot of work. We set up an appointment for 8am on a Saturday morning. We arrived right on time and were directed into a queue. We had to wait 30 minutes before we were called over to check in. I understand that with the appointment, my car will get seen before the walk ins do, but they need to set up ...

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Google Jun 4, 2021

I had a great experience with James Yu from San Francisco Honda, and I can’t recommend him enough! I’d been considering a compact SUV for a while now, but it’s really become a seller’s market out there with the microchip shortage. This was my first time shopping for a car of my own, and it had generally been a miserable experience until I connected with James. By that point in my search, I was exhausted from speaking with dealers who would give me insane quotes that were at least $5k above MSRP and/or basically tell ...

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Google May 24, 2021

This place was Ellis Brooks Chevrolet the big car dealership in San Francisco for a very long time. The space has been completely renovated it is huge. It now has sales and service of Hondas in one location.

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Google May 8, 2021

Friendly efficient service.

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Google May 8, 2021

I got a COVID car in 2020 Which I was pretty happy with but felt like I could have been in something a little nicer for the price per month but couldn’t complain bc it was my first lease. It was a civic. Which I loved. Only stick shift in LA. Fast forward 1 year later I move to SF and it’s time for a routine maintenance. I jokingly ask James about trading cars. Mind you SF towed my car & scratched / dented my 2020 civic. Which was insult to injury bc I had to pay the tow fees and tickets. ...

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Google Apr 27, 2021

They are very fast, efficient, and courteous, but you get what you pay for. My regular mechanic quoted me $250 and a two-week repair job, but I was able to make an appointment with Honda Service Center on a Sunday afternoon, and Tommy there got me in and out in one hour on Monday morning, for $500. The service was well-worth the money when we only have one car in the household.

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Google Apr 23, 2021

I came into the SF Honda center to take care of a recall for my 2012 Honda Civic. The team handled everything quickly and with great service. They were also very accommodating when I had to return for an issue with my car passing smog check and a battery issue. I was helped by Erick Borja, who was friendly and eager to help me however he could. I also spoke with Chris, a manger, who helped get everything sorted and for a great price. All around: excellent, friendly service!

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Google Apr 12, 2021

best services ever .. even though it took 3 weeks my car in the shop ... ..because of the parts ... ...other than that ... greg is the best and who ever fix my car ur awesome .. .. till next time ..

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Google Apr 6, 2021

I just purchased a CR-V Touring model at San Francisco Honda and couldn't be happier. I had driven from the Sacramento area to specifically see this vehicle. I was very impressed with LaQuan Moore (Finance Manager) & Nicklaus Oda ( Product Specialist). Nicklaus was very helpful, professional and also genuinely kind & efficient. LaQuan Moore knew everything & I mean everything about the purchasing process and has been in the business for over 14 years. Through his experience & knowledge, he was able to assist me so that I was able to trade in my older Honda Accord for my dream ...

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Google Apr 4, 2021

Great service

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Google Mar 21, 2021

They have excellent customer service

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Google Mar 19, 2021

Quick and easy experience buying a cargo cover and paint pen from the parts department. Jack Woo kindly installed the cover for us.

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Google Mar 12, 2021

I have always taken my car to the dealership. 5 star service except for hourly work rate. They have the covid social distance down to a science. I cannot miss a day of work...the car has to work...why I go there.


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